Terms & Conditions

Effective Date: 9/29/2026
Last Updated: 10/20/2026

Introduction and Acceptance of Terms

Welcome to Mel Richardson Talent & People Strategy, LLC.

These Terms & Conditions ("Terms") govern your access to and use of MelRichardson.com ("Website"), including its content, resources, forms, and related website features.

The Website is operated by Mel Richardson Talent & People Strategy, LLC ("Company," "we," "us," or "our").

By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

These Terms apply to Website use and do not replace separate agreements governing professional services, purchases, subscriptions, or third-party platforms.

Website Use

Our Website provides information about our business, professional services, publications, speaking engagements, events, and related resources.

You agree to use the Website lawfully and responsibly.

You may not:

  • Use the Website for unlawful, fraudulent, or misleading purposes.

  • Attempt to gain unauthorized access to our systems, accounts, or information.

  • Interfere with the security, operation, or functionality of the Website.

  • Introduce malicious software, viruses, or harmful code.

  • Collect or extract Website information through unauthorized automated means.

  • Copy, reproduce, distribute, or commercially exploit protected content without authorization, except as permitted by law.

We reserve the right to restrict access to the Website where reasonably necessary to protect our business, visitors, and systems.

Professional Services and Consulting Engagements

Mel Richardson Talent & People Strategy, LLC provides strategic People and Talent advisory services, including:

  • Mergers and acquisitions (M&A) readiness and post-acquisition integration

  • Organizational design and business transformation

  • Leadership and management development

  • Executive coaching and advisory

  • Talent strategy, retention, and organizational effectiveness

  • Strategic People and Talent consulting

Information presented on the Website is intended to describe our services and areas of expertise.

Submitting an inquiry, requesting a consultation, scheduling an introductory meeting, or communicating with us does not automatically establish a client relationship or obligate either party to enter into an engagement.

Professional services are subject to mutual agreement and, where applicable, a separately executed proposal, statement of work, consulting agreement, or other written contract.

Specific terms concerning scope, deliverables, fees, payment schedules, confidentiality, intellectual property, termination, and other obligations will be addressed in the applicable written agreement.

In the event of a conflict between these Website Terms and a separately executed professional services agreement, the professional services agreement will govern the relevant engagement.

Professional Information Disclaimer

Content provided through our Website, articles, newsletters, resources, presentations, and other publicly available materials is intended for general informational and educational purposes.

Although our content may address business strategy, organizational leadership, mergers and acquisitions, employment practices, professional development, and related topics, it does not constitute individualized legal, financial, tax, investment, or other regulated professional advice.

Visitors should consult appropriately qualified professionals before making decisions requiring specialized legal, financial, tax, or regulatory expertise.

Use of our publicly available content does not create a professional advisory relationship.

We make reasonable efforts to provide accurate and useful information but do not guarantee that all content will be complete, current, or applicable to every individual or organization.

Information Submitted Through the Website

When you submit information through our Website, including contact forms, consultation requests, newsletter registrations, or book waitlist forms, you agree to provide information that is accurate to the best of your knowledge.

You agree not to submit information that is unlawful, misleading, or that you are not authorized to disclose.

We may use information submitted through the Website in accordance with our Privacy Policy and applicable law.

We encourage visitors not to submit confidential business records, sensitive employee information, or other highly sensitive materials through general Website forms unless an appropriate secure process has been established.

MelThinks Newsletter

Visitors may subscribe to MelThinks, a newsletter authored by Melissa Richardson featuring personal reflections, leadership insights, and content related to personal and professional transformation.

Subscriptions may be initiated through a form on our Website.

Individuals who submit the subscription form request enrollment in a free MelThinks subscription administered through Substack, a third-party publishing and newsletter distribution platform.

By subscribing, you acknowledge that the information necessary to administer your subscription will be provided to Substack.

Your use of Substack and its services may also be subject to Substack's applicable terms and privacy policies.

You may unsubscribe from MelThinks at any time using the unsubscribe link provided in newsletter communications.

Subscription to MelThinks does not establish a professional consulting or advisory relationship with Mel Richardson Talent & People Strategy, LLC.

Newsletter content is provided for informational, educational, and personal reflection purposes and should not be interpreted as individualized professional advice.

Everyone's Person Book Waitlist

Visitors may join the waitlist for Everyone's Person, a book authored by Melissa Richardson, by submitting a registration form through our Website or an associated book website.

By joining the waitlist, you request email communications concerning the book, including:

  • Publication and release information

  • Book availability and purchasing opportunities

  • Launch events and invitations

  • Book-related announcements and updates

  • Related information about Everyone's Person

Joining the waitlist does not constitute a purchase, reservation, or guarantee of book availability.

Book pricing, purchasing arrangements, shipping, refunds, digital downloads, and related transactions are subject to the terms of the applicable retailer, distributor, or purchasing platform.

Waitlist subscribers may unsubscribe from book-related marketing communications at any time using the unsubscribe instructions provided in those communications.

Joining the Everyone's Person waitlist does not automatically enroll you in MelThinks, consulting-related marketing, or SMS marketing programs.

Intellectual Property and Proprietary Content

Unless otherwise indicated, original content appearing on the Website, including written materials, branding, graphics, photographs, designs, presentations, educational resources, and other creative works, is owned by or licensed to Mel Richardson Talent & People Strategy, LLC or the applicable rights holder.

This includes, where applicable, original content and materials associated with:

  • Mel Richardson Talent & People Strategy

  • MelThinks

  • Everyone's Person

  • The MELT Method and its related educational frameworks, materials, and resources

The names, logos, branding elements, and other identifying materials associated with these offerings may be protected by applicable intellectual property laws.

Visitors may access and use publicly available Website content for lawful personal, noncommercial informational purposes.

Except as permitted by law or authorized in writing by the applicable rights holder, you may not reproduce, republish, distribute, sell, modify, or commercially exploit protected materials.

Nothing in these Terms grants ownership of, or a license to commercially use, our intellectual property or that of third parties.

All rights not expressly granted are reserved.

Email Communications

By voluntarily subscribing to a newsletter, joining a book waitlist, or otherwise requesting communications, you agree to receive emails consistent with the purpose of your request and applicable law.

Marketing communications will provide an unsubscribe mechanism where required.

You may withdraw from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Providing an email address for a business inquiry does not automatically enroll you in unrelated marketing programs.

Certain administrative, transactional, or service-related communications may continue when reasonably necessary.

SMS Communications and Consent

Mel Richardson Talent & People Strategy, LLC may introduce an optional SMS messaging program in the future.

If implemented, participation will be voluntary and subject to any consent required by applicable law.

Providing a telephone number through the Website, requesting a consultation, subscribing to MelThinks, joining the Everyone's Person waitlist, or otherwise contacting us does not, by itself, constitute consent to receive marketing text messages.

Individuals who affirmatively enroll in an SMS program may receive recurring SMS or MMS messages concerning:

  • Consultation and appointment reminders

  • Requested information and follow-up communications

  • Business services and advisory offerings

  • Events, webinars, and speaking engagements

  • Publications and professional resources

  • Promotional communications consistent with the consent provided

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

If and when an SMS program becomes available, enrollment materials will explain the applicable messaging terms, including how to opt out and obtain assistance.

We will maintain appropriate consent records and honor applicable opt-out requirements.

SMS Opt-Out and Assistance

If you enroll in a future SMS program, you may withdraw consent using the opt-out methods identified in the program's enrollment materials.

Where supported, replying STOP to a text message will initiate the opt-out process.

You may receive a final confirmation message after opting out.

For assistance, where supported, reply HELP to a program message or contact us directly:

Phone: 609-509-4367
Email: melissa@melrichardson.com

Once an applicable opt-out request has been processed, we will discontinue messages covered by that request unless you subsequently provide new consent or another lawful basis for communication applies.

SMS Privacy

Participation in any future SMS messaging program will be subject to our Privacy Policy.

Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist in operating communications systems or delivering messages on our behalf, subject to appropriate safeguards.

Privacy Policy: https://melrichardson.com/privacy-policy

Wireless Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery depends on wireless carrier networks, device compatibility, and other technical factors outside our control.

SMS functionality may not be available on every device, network, or in every location.

Third-Party Websites and Services

Our Website may contain links to or integrate with third-party websites, platforms, and services, including:

  • Substack

  • Appointment scheduling platforms

  • Social media networks

  • Event registration services

  • Book retailers and publishing platforms

  • Other professional or technology service providers

These third-party services operate under their own terms, privacy policies, and business practices.

We do not control and are not responsible for the availability, security, accuracy, content, or practices of third-party services that we do not operate.

Accessing third-party websites or services is at your discretion and subject to their applicable terms.

Website Availability and Disclaimer of Warranties

We make reasonable efforts to maintain a functional, secure, and accurate Website.

However, the Website and its publicly available content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim warranties concerning uninterrupted access, error-free operation, accuracy, completeness, merchantability, fitness for a particular purpose, and noninfringement.

We do not guarantee that the Website will always be available or free from technical interruptions.

Nothing in this section limits warranties or rights that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Mel Richardson Talent & People Strategy, LLC and its owners, officers, employees, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of, or inability to use, the Website or its publicly available content.

Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law.

This limitation concerns Website use and does not supersede liability provisions contained in separately executed professional services agreements.

No Guarantee of Results

Information, examples, case studies, frameworks, and other content presented on our Website may describe professional experiences, strategic approaches, or potential business outcomes.

Individual and organizational results vary based on circumstances, implementation, leadership decisions, market conditions, and other factors.

We do not guarantee specific financial, operational, organizational, leadership, or personal outcomes from accessing Website content or engaging with publicly available educational materials.

Any specific commitments made in a professional consulting engagement will be governed by the applicable written agreement.

Privacy

Your use of our Website and submission of personal information are subject to our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.

Please review our Privacy Policy at:

https://melrichardson.com/privacy-policy

Governing Law

These Terms and disputes arising from use of the Website will be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Nothing in this section limits any mandatory legal rights or protections available to Website users.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Changes to These Terms

We may update these Terms periodically to reflect changes in our Website, business practices, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Changes will apply prospectively unless otherwise permitted by applicable law.

Where required, we will provide additional notice or obtain consent before material changes take effect.

Contact Information

For questions regarding these Terms, our Website, or our communications practices, please contact:

Mel Richardson Talent & People Strategy, LLC

331 Old Lincoln Hwy
Malvern, PA 19355

Phone: 609-509-4367
Email: melissa@melrichardson.com
Website: https://melrichardson.com